Help and Technical SupportIf you are in need of technical support for an existing Account you can:
- Email us: firstname.lastname@example.org. We will endeavor to respond to your email as soon as possible. If you do not get a response within your desired timeframe, please call us at our phone number below to escalate your request to the top of our list.
For site outages or other interruptions of service please call our Urgent Support Line at anytime: 1-800-672-8060 x0. We will respond within 15 minutes.
- Just need e-mail server settings? Check our reference page.
- FAQs, tutorials, and more self-help resources are available at our Community Information Center.
- To see what our support covers, check out: Gaia Host Support Scope
For Sales Inquiries:
- Sales Email: email@example.com.
Call our Sales department at extension 801 (1-800-672-8060). Use the "urgent" extension (x0) if appropriate.
Terms of Service
The most current version of our Terms of Service is available online.
Current Status Alerts
- 2017-03-23 05:06 AM:
Affected Services: Web Host Service for secure9.gaiahost.coop server
Server down March 23, 2017 at 00:05a US EasternWe have a single shared hosting server down (secure8.gaiahost.coop) in our New Hampshire datacenter. We are urgently working to get the server back online.
There have been no recent maintenance events.
There is no currently scheduled maintenance.